Shipping & returns

Where we ship

We ship to addresses in Canada and the United States. Prices are in Canadian dollars.

What shipping costs

Shipping is free on orders of $99 or more (after discounts). Under that, we charge the tracked shipping rate for your cart and address, and you see it at checkout before you pay. Canadian orders pay sales tax for the province they ship to; US orders aren’t charged tax.

How long it takes

Everything is printed to order. Most orders leave in 2–5 business days, then take 3–7 business days in transit across Canada and the US. You get tracking by email the moment it ships, and every product page shows the arrival window for an order placed today.

Returns and exchanges

Because every piece is made for you, we don’t take returns or exchanges for change of mind, so check the size chart on the product page before you order.

Misprinted, damaged or wrong size

If something arrives misprinted, damaged or in the wrong size from what you ordered, email us (the address is at the bottom of every page) within 30 days with your order number and a photo, and we’ll replace it free.

More answers on sizing, team pricing and the kit discount are in the FAQ.